Institut Dermed Products frequently asked questions
The client is responsible for all applicable duties, brokerage cost and General Sales Tax cost on the total order amount.
- Damage: Damages must be reported to Institut’ DERMed upon arrival with a complete description of the conditions of the outer packaging and contents. Please reserve all original packaging. Damages must be reported within 24 hours of receipt of goods.
- Defect: Defective product reported within 10 business days will be replaced at no charge. Product may not be returned beyond 3 months of purchase date for any reason.
- Client allergy/reaction: Clients need to be educated on product ingredients prior to sale. Product may be exchanged for product credit only. A 25% restocking fee will apply to all authorized returns. Unauthorized returns will not be accepted.
- Client satisfaction: Client satisfaction is important to us. Please return products with a detailed explanation of customers return.
Class space is limited to 8 students to provide for individual attention.
Institut DERMed offers product knowledge and online protocol training to our licensed skin care professionals as well as an on campus 5 Day Medical Aesthetic Certification course for licensed estheticians who want to uplevel their skills in peels, dermaplaning, micro needling, radio frequency, thermatouch, LED and more. Please see detailed information about these courses by going to the training tab https://www.idermed.com/professionals-education/ or email info@idermed.com
- Aging: retinol, spintraps, C-beta glucosamine, epidermal growth factor, pregnenolone, glycosaminoglycan, glycolic acid, co-q10 enzume, L-glutathione, L-ascorbic acid.
- Sensitive: L-lactic acid, licorice root extract, evening primrose oil, algae extract, D-beta glucosamine, bisabolol, papaya enzyme, green tea extract, L-glutathione, spin trap.
- Brightening: salicylic acid, L-lactic acid, glycolic acid , D-beta-glucosamine, cranberry extract, gallic acid, L-glutathione, L-superoxide, parsol,vitamin-K, L-ascorbic acid, hydroquinone, kojic acid, arbuten, bromelain enzyme.
- Oily: glycolic acid, salicylic acid, pumpkin enzyme, niacinamide, D-beta-glucosamine, L-ascorbic acid, L-glutathione, spin traps, allantoin, tea tree oil, eucalyptus essential oil, grapefruit essential oil, calendula oil, chamomile extract, sulfur, camphor.
Please visit our ingredient glossary for more details: https://www.idermed.com/products/ingredient-glossary/
Institut DERMed offers a full line of professional treatment backbar products and high performance home care retail products in 5 categories specifically formulated to:
- rejuvenate cell renewal and help to maintain the moisture balance necessary for radiant skin
- be non-comedogenic and non-irritating for sensitive skin types
- reduce the appearance of uneven skin tone for a vibrant glowing skin
- reduce the appearance of oil to help clarify pores
- defy aging
Learn more by watching our company overview video: https://www.youtube.com/watch?v=GEbAejTW_Po
We give you the best skin care products and teach you how to use them. Institut DERMed products are formulated and packaged to address all skin types as well as specific skin conditions.
The correct identification of skin color, skin type and condition is key to successful cosmeceutical product selection and treatment.
Most individuals have a combination of skin types plus one or more conditions. Each of our categories is color coded to match specific skin conditions, creating personalized product and treatments based on the individual client needs.
The iDERMed skin transformation program is a graduated progression of facial treatments designed to take your skin to elevated levels of health and
beauty and allowing for synergistic treatment of multiple skin conditions.